SaaS Service Suspension Clauses: Notice, Scope, and Restoration
A billing disagreement should not automatically become a company-wide software outage. At the same time, a SaaS provider needs a workable way to stop compromised credentials or harmful activity before other customers are affected. The suspension clause determines how those competing concerns are handled. A SaaS service suspension clause should…
SaaS Assignment and Change-of-Control Clauses
A buyer can like your product, your customer base, and your recurring revenue, then discover that key customer contracts cannot move with the business without consent. An assignment clause that looked routine when you signed your first enterprise customer can become a closing issue years later. Before a sale, review…
SaaS Contract Redlines: 7 Changes Founders Should Review
Review seven enterprise SaaS contract redlines affecting liability, IP, data obligations, service remedies, renewal, and dispute terms.
EU AI Act Compliance for SaaS Companies: What Your Terms of Service Must Address in 2026
EU AI Act Compliance for SaaS Companies: What Your Terms of Service Must Address in 2026 The EU AI Act entered into force on August 1, 2024, with its phased implementation timeline now well underway. By 2026, SaaS companies deploying AI systems to users in the European Union are required…
API Terms of Use: What Every Tech Company Needs in a Developer Agreement
API Terms of Use: What Every Tech Company Needs in a Developer Agreement If your company exposes an API, you are giving third-party developers access to your platform, your data, and in many cases your users. Without a proper API terms of use agreement, that access is ungoverned. Developers can…
FERPA Compliance for EdTech Companies: What Your SaaS Agreement and Data Protection Agreement Must Include
If your SaaS platform serves K-12 schools, colleges, or universities in any capacity, FERPA is the legal framework your entire data operation rests on. The Family Educational Rights and Privacy Act controls how educational institutions and their technology vendors handle student education records. Get it wrong, and the institution loses…
Bug Bounty Program Terms: What Your Vulnerability Disclosure Policy and Legal Agreement Must Cover
A security researcher finds a serious vulnerability in your platform. They report it to you, expecting recognition, a bounty payment, or at minimum a safe process to disclose responsibly. Without a written bug bounty agreement in place, you have no contract governing what the researcher can do with the information,…
Cross-Border SaaS Data Transfers: EU Standard Contractual Clauses and What Your Privacy Policy Must Include
Your SaaS platform collects data from users in the EU. Your servers are in the US. On its face, that sounds like a basic hosting decision. Under GDPR, it is a regulated cross-border data transfer that requires a specific legal mechanism before you move a single byte. Most SaaS founders…
EU AI Act Compliance for SaaS Companies: What Your Terms of Service Must Address
If your SaaS platform uses any AI-generated content, automated decision-making, recommendation systems, or integrations with large language models, the EU AI Act now directly affects how you operate, even if your company is based in the United States. The EU AI Act’s provisions for general-purpose AI (GPAI) models entered full…